YES bank customer care number

Yes Bank Credit Card Customer Care | 24x7 Toll Free Number

Yes Bank Credit Card 24*7 Customer Care Number -  1800 103 1212

yes bank Credit Card Customer Care Number (1)

Yes Bank aims to provide the best solutions for the grievances and queries of its customers. It offers 24*7 customer care service. Yes Bank provides assistance to their customers at any time on any day of the week. It provides service all 7 days of the week.

Yes Bank has various channels through which customers can reach out to them. They can contact via toll free phone numbers, email, SMS, complaint/feedback form etc.

 

Yes Bank Credit Card Customer Care Toll-Free number for customers in India:

1800 103 1212

Yes Bank Credit Card Customer Care Toll-Free number for customers outside India:

+91 22 4935 0000

Yes Bank Customer Care Email ID  for customers :

 yestouchcc@yesbank.in

Yes Bank Customer Care Toll-Free number for customers in India:

1800 2000 (Toll Free), +912261219000

Yes Bank Customer Care Toll-Free number for customers outside India:

+91 22 3099 3600 (From Outside India)
CountryContact Numbers
U.S.A or Canada1877 659 8044
U.K.808 178 5133
U.A.E8000 3570 3089

Yes Bank Credit Card Customer Care SMS:

SMS ‘HELP’ space<CUST ID> at 9223390909

You can also send email to the bank to get your queries solved in detail. You can mail on yestouch@yesbank.in

Yes Bank Complaint Form

If customers are not satisfied with the response of their queries, they can fill up the complaint form available on bank’s website.

Yes Bank Credit Card Customer Care Grievance Redressal

Yes Bank assures that superior service experience is delivered to their customers. If customers have some queries related to credit cards this three level grievance redressal mechanism help to solve them all the queries and concern.

yes bank

Level 1 : Visiting the Branch

You can visit any of the branch and find details of the officers with whom you can raise your complaint or else you can contact branch manager for further queries.

Telephonic /Digital Platform

You can call toll free number,1800-2000 or the non-toll free number +91 22 6121 9000 anywhere from India. The service is available 24*7.

Few Products and their specific email address are mention below:

ProductE-mail Address
NRI Bankinggib@yesbank.in
Yes Firstyesfirst@yesbank.in
Loansloans@yesbank.in
SME or Mid-sized Companiesyestransact@yesbank.in
Depository Servicesdphelp@yesbank.in
Credit Cardsyestouchcc@yesbank.in
Loyalty Rewardsmembersupport@yesbank.in
  • Yes Bank net banking users can raise their complaints through ‘My Space’ section using the ‘Mailbox’ option.
  • Queries can be solved through mobile apps like Yes Mobile, Yes Pay, Yes Tag, etc.
  • You can also follow the bank on social media platforms like Facebook, Twitter, Instagram and LinkedIn and express your queries through the same.

Level 2 : Grievance Redressal Officer

If the complaint remained unsolved through multiple platforms or else you are not happy with the service received from level 1, you can then take your complaint forward to Grievance Redressal Officer.

Contact details of the officers are mentioned below:

AddressContact
Priti Yennemadi Head – Grievance Redressal Yes Bank Limited 5th Floor,IFC, Yes Bank Tower, Elphinstone (W), Mumbai – 400013.022-39489373

Email: head.grievanceredressal@yesbank.in

Level 3 : Principal Nodal Officer

You can contact Principal Nodal Officer if you are not satisfied with the solution given at level 2 to escalate the issue.

Contact details of the officers are mentioned below:

AddressPhone
Ratan Kumar Kesh Principal Nodal Officer Yes Bank Limited, 5th Floor, IFC, Yes Bank Tower, Elphinstone (W), Mumbai - 400013022-39489374

Email id : principal.nodalofficer@yesbank.in

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