Punjab National Bank Credit Card Customer Care Number

Punjab National Bank Credit Card Customer Care Number | 24×7 Toll Free Number

Punjab National Bank was set up in 1894 by some of the brightest financial brains of the country with the express intention of serving the people and developing the economy of the nation.

Headquartered in Delhi, today it is one of the oldest serving financial institutions in India with more than 80 million customers, 6937 branches and around 16,684 ATMs across 764 countries.

Credit Card Customer Care Number - 1800180 2345

pnb customer care no

All Punjab National bank Credit Card Holders must keep a record of the 24 hours Customer Care helpline number, at a safe and accessible place, in case of all emergencies:

  • 1800180 2345 (PNB Credit Card Customer Care Toll-Free Number)

Or

Or

  • +91 120 249 0000 (For NRI Customers)

Customer Care Department

PNB has a dedicated Customer Care service department which is duty bound to address all customer queries and grievances. The general Customer Care Numbers are:

  • 1800 180 2222
  • 1800 103 2222
  • 0120 – 2490000 (Non Toll Free Customer Care Number )
  • 011- 28044907 (landline Number )
  • E-Mail Id : care@pnb.co.in

The PNB 24 Hours Customer Care numbers provide you with customer service round the clock for any kind of general enquiry or feedback.

Mailing or Corresponding Address:

  • Punjab National Credit Card Processing Centre

A-37, Sector 60,

Noida,

U.P – 201301

  • Corporate Office Address

Punjab National Bank

No. 7, Bhikhaaji Cama Place

New Delhi - 110607

Email Id : credicardpnb@pnb.co.in

The above Toll free number can also be your helpline to redress the following grievances with the least bit of hassle:

i. If you have incidentally lost or misplaced your Credit / Debit Card.

ii. If your ATM Card is stuck in the dispenser or requisite cash has not been dispensed from the machine but nevertheless, the balance has been deducted from your Account.

iii. An alert has been sent to for a transaction not done by you which indicates chances of fraud or skimming, in which case the concerned Bank officials need to be immediately informed to enable them to take necessary action and prevent further damage or loss.

iv. Suspicion of having compromised details of card.

Steps to Block / Hotlist or your Card

  1. In all the above cases, the Bank officials can help in getting the Cardeither blocked or hot listed, as per your instruction  to avoid potential misuse.
  2. Alternatively you can mail them at credicardpnb@pnb.co.in or sms HOT Credit Card Number to 5607040 from your registered e-mail id or mobile number respectively to take immediate action.
  3. You can also log into Internet Banking and make the necessary request.
  4. You can also contact your nearest PNB Branch.

Do remember, Credit Card once blocked cannot be unblocked later.

  • Alternatively, you can also dial the Toll Free or Non Toll Free Number to elicit the following response:
  1. General Credit Card related information.
  2. File any compliant on Credit Card related issue
  3. Details on your Credit Card Statement

Locate PNB Branch near you for your Credit Card related queries:

The comprehensive list of address of PNB Customer Care Branch locations across the length and breadth of the country is being herein furnished for your reference. You can also find the same on the locate us link on the homepage of PNB.

Punjab National Bank (PNB) City Based Customer Care

Zone/Region

Address

Agra

1-2, Raghunath Nagar, MG Road, Agra, U P -282002

Ahmedabad

6th Floor,Gujarat Bhavan, Opp M J Library, Ellissbridge, Ahmedabad,Gujarat-380006

Allahabad

First Floor Sangam Place, Civil Lines, Allahabad

Alwar

1st & 2nd Floor, Harshil Tower, Naru Marg, Aerodrome Road, Alwar, Rajasthan.

Amritsar

2nd Floor,Opp.St. Francis Schoo;, MC LEOD Road, Amritsar,Punjab- 143001

Andhra

House No: 9-35, First Floor, Kavuri Towers, Kamayya Thopu Centre, Kanuru, Vijayawada, Andhra Pradesh-520007

Arrah

2nd Floor,Hotel Regal Complex,East Ramana Maidan Rd,Ara , Bihar-802301

Bangalore

26-27 , M G Road, Raheja Towers,Banglore, Karnataka-560001

Bareilly

PNB House Plibhit Bypass Road,Bareilly,U P -243006

Bharatpur

PNB House, Super Bazar, Bharatpur, Rajasthan-302001

Bhatinda

SCO 29 to 31,Model Town,Ph-1,Opposite TV Tower, Bhatinda, Punjab-151001

Bhopal

PNB House,1,Arera Hills,Bhopal, M P -462011

Bhubaneshwar

Deen Dayal Bhawan,4th Floor,Janpath, Ashok Nagar,Bhubaneswar,Orissa-751009

Biharshariff

Ramchandrapur,Biharsharif,Distt Nalanda,Bihar -803101

Bilaspur

A-48, Gaurav Path Ring Road No.2, Near Pallav Bhawan Bilaspur

Bokaro

Sector 4, City Centre, Bokaro Steel City Bokaro, Jharkhand

Bulandshahr

PNB House, Yamunapuram,Bulandshahr, U P -203001

Burdwan

Shri Durga Market,GT Road 2nd floor ,police line bazar post office - Sripally Burdwan West Bengal - 713103.

Chandigarh

PNB House,SCO.31-42,Bank Square,Sec-17B Chandigarh, PIN-160017

Chennai

PNB Towers, 2nd & 3rd floor, no.46-49, Royapettah High Road, Royapettah, Chennai - 600014.

Coimbatore

179, Khanda Enclave,Ram Nagar, Coimbatore - 641009, Tamil Nadu

Darbhanga

Near Radio Station, G M Road Distt - Darbhanga, Bihar - 846004

Dehradun

PNB House,1-Paltan Bazar,Dehradun, Uttrakhand-248001

Delhi Central

Rajendra Bhawan, Rajendra Place, New Delhi-110008

Delhi North

Rajendra Bhawan, Rajendra Place, New Delhi-110008

Delhi South

Rajendra Bhawan, Rajendra Place, New Delhi-110008

Dharamshala

Near GPO, Dharamshala,HP-176215

Ernakulam

PNB House,2nd Floor, 40/1461,Market Road, Ernakulam,Kochi, Kerala-682011

Faizabad

Acharya NarendraDeo Nagar, Deokali Road, Distt- Faizabad, U P - 224001

Gaya

400, A P Colony, Gaya, Bihar-823001

Gorakhpur

Alhadpur, Opp. Tulsi Inter College,Gorakhpur, U P -273001

Guwahati

Nilgiri Mansion, Bhangagarh, G S Rd,Guwahati-781005

Gwalior

Vatsal Mansion, Citry Centre Gwalior M.P

Hamirpur

New Road Hamirpur (HP) -177001

Haridwar

Sector-IV,BHEL Complex,Haridwar,Uttarakhand-249401

Hissar

ITI Chowk,Dabra Road, Hissar,Haryana-125005

Hoshiarpur

Improvement Trust Building, Chandigarh Road,Hoshiarpur, Punjab

Hyderabad

6-1-73,Sayeed Plaza,Saifabad,Hyderabad-500004

Indore

20,Sneh Nagar,Indore, M P

Jabalpur

1227,Napier Town, Jabalpur, M P -482001

Jaipur

2, Nehru Place, Tonk Road,Jaipur, Rajasthan -302015

Jalandhar

Civil Lines, Jalandhar, Punjab-144001

Jammu

Gupta Tower, 1st Floor Rail Head Complex, Bahu Plaza, Jammu 180012

Jhansi

Near Sudha Nursing Home, Kanpur Road, Jhansi, U P -284128

Jodhpur

802,Angira Darpan,1st Floor,Chopasni Road,Jodhpur, Rajasthan-342003

Kanpur

59/29 Birhana Road, Kanpur, U P-208001

Kapurthala

PNB House, Satyanarayan Bazar, Kapurthala,Punjab-144601

Karnal

Meera Ghati Sadbhawana Chowk, GT Road,Karnal, Haryana-132001

Kashipur

Bazpur Road,Kashipur Distt Udhamsingh Nagar, Uttrakhand-244716

Kolkata

A G Tower,3rd Floor,125/1, Park Street, Kolkata-700017

Kozhikode

Shathabdi Bhavan, Mini Bypass Road, PO Govindapuram, Kozhikode-673016,Kerala

Kurukshetra

Sandeep Chatha Complex,Pipli Road, Kurukshetra, Haryana-136118

Lucknow

4,Vibhuti Khand,Opp PICUP Building, Gomti Nagar,Lucknow, U P -226010

Ludhiana

Site No.-5, Ferozepur Road, Ludhiana,Punjab-141012

Mandi

M G Road,Mandi Distt.- Mandi (H.P.) PIN-175001

Meerut

LIC Building,Prabhat Nagar, Saket, Meerut, U P -250001

Midnapore

Vidyasagar Road,Battala Chowk, Midnapur, W B - 721101

Moradabad

Ram Ganga Vihar, Ph-II, Kanth Road,Moradabad, U P -244001

Mumbai City

Maker Tower F-Wing, 7th Floor, Cuffe Parade World Trade Centre Mumbai

Mumbai Suburb

Plot Noc-5, G Block, Bandra Kurla Complex, Bandra(East), Mumbai-400 051

Muzaffarnagar

68,Kambalwala Bagh,New Mandi Muzaffarnagar, U P 251001

Muzaffarpur

Aghoria Bazar, Mazaffarpur, Bihar-842002

Nagpur

PNB House, Kingsway, Nagpur, M P -440001

Noida

C-13, 3rd floor, Sector-1, Noida-201301

Patiala

Karam Complex, Sirhind Road,Patiala, Punjab-147001

Patna

Chanakya Tower,R- Block.Patna-800001

Pune

Aurora Towers, Mezzanine Floor,9 Moledina Road,Pune Camp, Pune-411001

Raipur

2nd Floor, Madina Manzil, Kutchery Chowk, Raipur, Chhattisgarh 492001

Ranchi

Bagroy Market,Main Road, Ranchi-834001

Rohtak

Ram Gopal Colony,Sonepat Road, Rohtak, Haryana-124001

Sambalpur

Balaji Mid Town, 1St Floor, Deheripali, Po-Budharaja,Dist:-Sambalpur, Odisha - 768004

Shimla

Regent House, Near Lift,The Mall, Shimla, H P - 171001

Sriganganagar

PNB House, Jawahar Nagar, Meera Marg, Sriganganagar, Raj-335001

Surat

4th floor, Tulsi krupa Arcade, Aaimata chowk, Suratbardoli road, Surat-395010

Udaipur

LIC Building 3rd Floor Reti Stand Udaipur, 313002

Varanasi

S-20/56 D, Kenndy road,The Mall, Cantonment, Varanasi, U P -221002

STEPS to lodge a Customer Care Complaint

Level 1: One can call the 24 hours Customer Care number to lodge a complaint or can directly do it on the webpage of the page or to the Branch manager at the location and secure the docket / reference number, for future reference.

Level 2: The issue may then be escalated to the Circle Head of PNB, if favourable response is not forthcoming from Step 1.

Level 3: Subsequently in case of non-satisfactory response, one may reach out to the Zonal Head of PNB.

Last and Final Level: A Principal Nodal Officer is specifically designated as the ultimate Grievance Redressal Authority.

Address: Principal Nodal Officer

Punjab National Bank

H.O-5, Sansad Marg

New Delhi – 110001

e-mail: care@pnbpatna.in

One can track all such cases on the PNB website, on inputting the CRM Service Number. In extreme cases, if the problem remain unresolved one may contact the Banking Ombudsman appointed by Reserve Bank of India.

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