canara bank customer care

Canara Bank Credit Card Customer Care Number | 24×7 Toll Free Number

Founded in 1906 in Mangalore, Canara Bank today is the third largest private sector Bank in the country offering a wide range of financial services to its customers covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses.

The Bank today operates with a network of around 6000 branches and 14000 ATMs and 9 International offices, with the headquarter being based in Bangalore.

canara bank customer care

Customer Care Number - 1800-425-0018

1800-425-0018 (For all customers residing within India)

All Canara Bank Account Holders should remember this number. This Toll free Customer Care number holds the key to their all kinds of queries related to:

  1. Loss of Card
  2. Loan related enquiry
  3. Register a feedback

Dedicated Customer Care officials at the other end shall handle all queries and help resolve them.

For Credit Card users, the Canara Credit Card Toll Free number is the one to reach out for in cases of:

  • Credit Card payment  stouts
  • Loss or theft of card.
  • Transaction dispute
  • Feedback.
  • Complaints
  • Rewards Redemption.
  • Priority Pass etc.

The best part of this toll free number being it is available at your service 24 X 7, barring the three National Holiday dates in India.

The same toll free number may also be used to generate responses on the following contexts:

  1. Request for Credit Card Statement
  2. Non receipt of Credit Card at your end.
  3. Renewal process of Credit Card
  4. Funds not received or credited through Credit Card
  5. Transactional discrepancy of any card
  6. Canara secured Credit Card

E-Mail:

If you want to connect with the executives through online mode, you can send your feedback or file a complaint by using the below placed email address and resolve your doubts.

Email ID

hocancard@canarabank.com

dgmscrthocancard@canarabank.com

Mailing Address:

To,

The Deputy General Manager

Canara Bank

Card Division

Naveen Complex, 5th Floor, No. 14, M.G Road

Bangalore 560 001

India

Steps to Block the Card

In case of loss/ theft, one may put forth a request to the Bank to immediately block the card and file a report.

For Visa Cards

  • SMS to 575758 from the registered Mobile number
  • Format should be BLOCK[space]CAN[space]CARD NUMBER(last four digits only)
  • The Bank shall respond by sending an SMS alert as soon as the request in upheld.
  • Alternatively, one may call the Toll Free Credit Card Number (1800 222 884) in order to block or hotlist the Card to prevent further loss or damage.

For Master Cards

  • SMS to 5607060 / 9266623333 from the registered Mobile number
  • Format should be CAN[space]HOTLLISTCC[space]CARD NUMBER(16 digits)DATE OF BIRTH(yyyymmdd)
  • The Bank shall respond by sending an SMS alert as soon as the request in upheld.
  • Alternatively, one may call the Toll Free Credit Card Number (1800 425 0018) in order to block or hotlist the Card to prevent further loss or damage.
  • Grievance Redressal Forum

Canara Bank extends a dedicated Grievance Redressal system in place to address the following issues:

  1. Credit Card related payment dispute
  2. Reward Redemption
  3. Statement of Account
  4. Bill Generation
  5. Interest Period
  6. Credit Limit Allocation

E-mail : hocancard@canarabank.com

Step 2

In case of non-redressal of grievance at the lower stage, one may escalate it to the Nodal Officers of various regions and send their queries and complaints related to their Credit cards.

E-mail id of the Nodal officers along with their Contact Numbers are easily available at the official homepage of Canada Bank.

Step 3

If you are not satisfied with the solution given by the Regional Nodal Officers, also you can escalate the issue to its nodal officer at the headquarters. Here are the details of the same.

You can also send an email with complete details at pdwing@canarabank.com   or hocss@canarabank.com.

By Post

For those who feel more comfortable with the written word, or are otherwise unable to elicit a satisfactory response via phone or mail, may also write to the General Manager and raise their grievance or compliant at the above mentioned mailing address.

To

The General Manager

Strategic Planning & Development Wing

Head Office

112, J C Road

Bangalore-560 002.

Contact Number – 080-2210 4375, 2211 5526

Customer Relation Section Corresponding Address and Telephone Numbers:

  • Canara Bank

Customer Relation Section

Card Division

Spencers Towers

No. 86, M.G Road

Bangalore 560001

  • Phone No.s : 080-25588748, 080-25593309, 080- 25582470, 080-25580589
  • Section – 080-25584171, 18004252470

E-mail Address: hocancard@canarabank.com , hocancardcr@canarabank.com, hoccancardcsc@canarabank.com

The Branch Wise specification for Customer Care departments is being herein mentioned below, for detailed reference:

CityE mail AddressTelephone Number

Agra

csscoagra@canarabank.com

0562-2855003

dgmscoagra@canarabank.com

FAX : 0562-2855002

Ahmedabad

mipdcoahd@canarabank.com

079-26574852

dgmcoahd@canarabank.com

FAX: 079-26578571

Bangalore –Metro

blrcss@canarabank.com

080-25589520

blrco@canarabank.com

080-25588641 EXT 143

 

FAX: 080-25586074

Bangalore- Rural

blrrmipdpp@canarabank.com

080-25327034

blrrdgmsect@canarabank.com

080-25591474

 

080-25590391

 

FAX: 080-25320390

Bhubaneshwar

mipdcobhu@canarabank.com

0674-2392621

dgmcobhu@canarabank.com

FAX: 0674-2393012

Dehradun

csscoddn@canarabank.com

0135-2651110

dgmcoddn@canarabank.com

FAX: 0135-2658752

Calicut

csscoclt@canarabank.com

0495-2306116

dgmcoclt@canarabank.com

0495-2700686

 

FAX- 0495-2702829

Bhopal

mipdcobpl@canarabank.com

0755-2576548

dgmcobpl@canarabank.com

FAX: 0755-2765966

Chandigarh

gmcochd@canarabank.com

0172-2602698

csscochd@canarabank.com

0172-2602285

 

FAX: 0172-2604268

Chennai

csscochn@canarabank.com

044-24327025

cochn@canarabank.com

FAX- 044-24323722

 

 

Coimbatore

mipdcocbr@canarabank.com

0422-2558410

cocbr@canarabank.com

Fax: 0422-2540950

Goa

mipdcogoa@canarabank.com

0832-2232013

cogoadgmsectt@canarabank.com

0832-2225123

 

FAX: 0832-2225123

Delhi

csscodel@canarabank.com

011-26418058

codel@canarabank.com

FAX: 011-26286075

Guwahati

mipdcoguw@canarabank.com

0361-2466812

dgmcoguw@canarabank.com

FAX: 0361-2466816

coguw@canarabank.com

 

Hubli

csscohbi@canarabank.com

0836-2358811

dgmcohbi@canarabank.com

FAX : 0836-2358812

Jaipur

olcojpr@canarabank.com

0141-2229823

dgmcojpr@canarabank.com

FAX: 0141-2222883

cancardcojpr@canarabank.com

 

Hyderabad

csscohyd@canarabank.com

040-23436915

gmcohyd@canarabank.com

FAX – 040-23222709

Karnal

dgmscokar@canarabank.com

0184-2205019

 

FAX – 0184-2205245

Kolkata

mipdcokol@canarabank.com

033-22831511

glcokol@canarabank.com

FAX: 033-22831500

Lucknow

csscoluck@canarabank.com

0522-2304584

coluck@canarabank.com

FAX: 0522-2302506

Madurai

mipdcomdu@canarabank.com

0452-2337530

comdu@canarabank.com

FAX: 0452-2334567

csscomdu@canarabank.com

 

Mangalore

mipdcomlr@canarabank.com

0824-2424576

comlr@canarabank.com

0824-2443920

 

FAX: 0824-242694

 

FAX: 0824-2421787

Mumbai

csscomcity@canarabank.com

022-26728366

gmcomcity@canarabank.com

 

Meerut

rmcomrt@canarabank.com

0121-2604547

meerutco@canarabank.com

FAX: 0121-2604290

mipdcomrt@canarabank.com

 

Mysore

mysoredgmsectt@canarabank.com

0821-2528225

dgmsectt@canarabank.com

FAX: 0821-2528217

Nagpur

csscongr@canarabank.com

0712-2567296

dgmcongr@canarabank.com

FAX: 0712-2554985

Pune

gmsctcopne@canarabank.com

020-24478405

csscopne@canarabank.com

FAX: 020-24456827

Ranchi

dgmcoran@canarabank.com

0651-2331752

Patna

csscopat@canarabank.com

0612-2321047

dgmcopat@canarabank.com

FAX- 0612-2320572

Trivandrum

csscotvm@canarabank.com

0471-2326285

cotvm@canarabank.com

FAX: 0471-2331355

Vishakpatnam

mipdppcovsp@canarabank.com

0891-2547920

dgmcovsp@canarabank.com

FAX- 0891-2547911

The Mailing Addresses of the Customer Care Officials on top rung , who might resolve your complaint, when everything else fails,  is also being provided , for your detailed reference:

Canara Bank Principal Grievance Redressal Contact Details

Shri K V Shaji General Manager Strategic Planning & Development Wing Head Office112, J C Road Bangalore-560 002.

Contact Number – 080-2210 4375, 2211 5526

Mailing Address

The Deputy General Manager Canara Bank Card Division, Naveen Complex, 5th Floor, No. 14, M G Road, Bangalore. 560 001, India

 

Canara Bank Card Division Customer Relation Section

Canara Bank Customer Relation Section Card Division Spencers Towers, No 86, MG Road Bangalore 560001

 

Chief General Manager Address

SP & D Wing, Head Office 112, J C Road Bangalore-560002

Phone: 080-22104375

E mail: pdwing@canarabank.com

Ph No.: 080- 22221581 / 582 / 0490 / 0491 / 1788 / 1789 / 1790 / 1984 / 1985 / 1986

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