axis bank customer care

AXIS Bank Credit Card Customer Care Number | 24×7 Toll Free Number

AXIS Bank Credit Card Customer Care Number: 1860 209 5577

AXIS Bank Credit Card Customer Care Number

Axis Bank Customer Care - 1860 419 5555

Your one stop solution to all your queries regarding the AXIS Bank credit card is the AXIS bank credit card customer care number. Whether you want the details of the last credit card statement or the current account balance or any other credit card related query, this customer care number of AXIS bank has got you completely sorted. If you want to know the credit balance of your AXIS bank account, just dial-1800 419 5959. For a mini statement dial- 1800 419 6969. Here are the specific contact details of AXIS bank customer care number-

S. No. ParticularsContact No.
1For within India1860-209-5577
2NRI91-22-67987700
3Rural and Agri1800-103-5577

Axis Bank Credit Card Customer Care Phone Number

  • So, if you have any query or complaint related to your AXIS Bank credit card, you can choose to contact on- 1860 209 5577. Note: This contact number is available 24*7.
  • For an Indian citizen who resides outside India, contact on 91- 22- 67987700, for any AXIS bank credit card related query.
  • For theft or loss of your AXIS bank credit or debit card, it is advisable to immediately call the AXIS bank credit card customer care number to report the same. Also, make sure you report it immediately so as to help avoid any fraudulent transactions or misuse through your AXIS bank debit/credit card.
  • For blocking your AXIS bank debit/credit card, call on the AXIS bank’s 24-hour emergency helpline number- +91 22 67987700.
  • In case of any rural & agricultural concerns, you may call on 1800 103 5577.

AXIS Bank Credit Card Customer Care NRI Contact Details

In case you are an NRI wanting to contact the AXIS bank for queries or complaints, you can easily do so on our 24*7 available contact numbers. Here is the complete list of contact details of the NRI phone banking numbers.

S. No. CountryContact details
1UK0808 178 5040
2USA1855 205 5577
3Canada1855 436 0726
4Singapore800 1206 355
5Australia1800 153 861
6UAE8000 3570 3218
7Bahrain800 11 300
8Saudi Arabia800 850 0000
9Qatar00 800 100 348

AXIS Bank Credit Card SMS Customer Care Number

Not in a mood to place calls to get your mini statement or the credit card balance? You can even make use of the AXIS bank credit card SMS customer care service. Simply type an SMS and then send it on 5676782 from the registered contact number. The information that you have asked for, would be sent to you through an SMS. For further details regarding the instructions and keywords, visit the bank’s official website.

AXIS Bank Credit Card Customer Care Email ID

You can even choose to reach out to the AXIS bank credit card customer care services over the email. A lot of the AXIS bank credit card users prefer to adopt this method for queries and complaints since it is quite time saving. If you want to send an email, visit the official website of AXIS bank and then fill their online submission form. Alternatively, you can even choose to write an email @ customer.services@axisbank.com.

Here is a complete list of product specific e-mail IDs for the customers of AXIS bank-

S. No. DetailsE-mail id
1Merchant servicesmerchant.services@axisbank.com
2Axis Remit axisremit@axisbank.com
3Foreign exchange cards/travel currency relatedtravel.currency@axisbank.com
4NRI servicesnri.services@axisbank.com
5Credit cardscreditcards@axisbank.com
6Retail loansloans@axisbank.com
7Bank accounts/Liabilities account related issuescustomer.service@axisbank.com
8Prepaid cardsprepaid.cards@axisbank.com
9Travel Cardstravel.currency@axisbank.com
10Miles & More, Privilege and Signature Credit CardsPremium.cards@axisbank.com

Axis Bank Credit Card Grievance Redressal Service

AXIS bank provides great care to each of its customer’s grievances exclusively. It provides a link separately on its official website for filling complaints and grievances. For complaints related to Credit card, banking, loans, etc you can easily communicate it to the bank and enjoy a quick redressal. For filling a complaint or a grievance, you can opt any of the following mentioned steps-

Step-1 Visit the “Get Support” page

Visit the official website of Axis Bank & there, you will find the ‘Get Support’ page. On this page, you will find a variety of products. Click on the Credit card page and here, you would find a list of parameters for which you want to choose to raise the grievance/complaint. In case of issues related to the payment status, application status, welcome kit, credit card pin, personal details update, balance statement, hot listing of the credit card, NRI credit card, credit limit enquiry, priority pass, fees, charges, EMI, promotional offers, etc , all these issues would be addressed here. You just need to send an email by clicking on the relevant issue. Next, type your grievance or complaint in detail. Once this is done, a customer care executive from the AXIS bank will contact you shortly. You may also choose to contact the 24X7 AXIS bank credit card customer care number for an immediate support.

Step-2 Contact the Nodal Officer

In case you are not satisfied with the grievance redressal or it isn’t redressed in the 1st stage itself by the AXIS bank credit card customer care team, you may choose to contact the nodal officer next. Just feed in your personal and contact details and you will receive a call shortly from the nodal officer. You may also choose to download the grievance redressal form and then send it to the below mentioned address-

Axis Bank Ltd,

Nodal Officer, Grievance Redressal,

NPC1, 5th Floor,

Plot No I.T.5, MIDC,

Airoli Knowledge Park,

Navi Mumbai – 400-708

Step 3: Contact the Principal Nodal Officer

Even at the 2nd step, if your grievance is still not redressed, you can finally choose to contact the AXIS bank’s principal nodal officer. For this, you are required to send an email, adding the Service request number to it. Again, you may choose to download the grievance redressal form and further send it to the below mentioned address-

Executive Vice President,

Retail Banking Operations Axis Bank,

Corporate Office,

Bombay Dyeing Mills Compound,

Pandurang Budhkar Marg,

Worli, Mumbai 400-025

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